Website Hosting Terms and Conditions
1. Introduction
Welcome to Big Theory Creative’s hosting services. By using our hosting services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.
2. Service Description
Big Theory Creative offers website hosting services that include free setup and basic support. To begin using our hosting plans, please contact us, and we will assist you in setting up your hosting account.
3. Liability
a. Data Loss or Cyber Attacks: Big Theory Creative shall not be liable for any data loss, cyber attacks, or breaches of security. Users are responsible for taking adequate measures to safeguard their data and website against potential threats.
b. Customer Neglect or Mistakes: Big Theory Creative is not responsible for any issues arising from customer neglect, mistakes, or misconfigurations in using our hosting services.
4. Billing
All hosting billing is processed and handled by Stripe. Users are required to adhere to Stripe’s terms and conditions regarding payment processing.
5. Server Ownership and Hosting Provider
a. The servers utilized for hosting services are owned and managed by HostGator.
b. Big Theory Creative operates as a reseller of HostGator services. Therefore, any downtime or issues with HostGator’s services are beyond the control and responsibility of Big Theory Creative.
6. Service Availability
While we strive to maintain maximum uptime and reliable service, Big Theory Creative cannot guarantee uninterrupted availability of our hosting services. Periodic maintenance, technical issues, or circumstances beyond our control may lead to temporary service interruptions.
7. Termination of Services
Big Theory Creative reserves the right to terminate hosting services or suspend accounts for violation of our terms and conditions, abusive behavior, or any activity that may compromise the security or performance of our servers.
8. Modification of Terms
We reserve the right to modify or update these terms and conditions at any time. It is the user’s responsibility to regularly review these terms.
9. Contact Information
For inquiries, assistance, or support regarding our hosting services, please contact us at help@bigtheorycreative.com or call 801-252-6287 Monday-Friday 9am-5pm Mountain Standard Time.
By using our hosting services, you acknowledge that you have read, understood, and agreed to these terms and conditions.